Customer Service
Get in touch with our Support Team Today!
We believe in providing customer experiences that earns you loyalty and trust.
Leverage AMH GBS know-how and capabilities to engage customers across multiple channels and enable your business functions to provide best-in-class customer service in new and innovative ways. At AMH, every single touchpoint in your customer’s journey is backed by personalized interactions and industry’s best tools. “We Truly Care”
We currently provide support to different industries including Aviation, Facilities Management, and Security.
Our team is trained to provide support to both vendors and clients on the following areas:
- Leads Generation
- Planning and Scheduling
- Administrative Tasks
- Omni Channel Customer or Vendor Helpdesk (Voice/Chat/Email/Text)
- Documents Processing
- Customer Surveys
- Contact Center (in-bound/out-bound)
- Tools Support (Level 1/Level 2)
- Reporting and Analytics
We offer our clients top-tier solutions through an extensive range of communication platforms including
Voice
Voice
Providing quick issue resolution through phone calls that build trust, personalized interaction, convey empathy, and lead to real time problem solution & enhanced customer satisfaction, experience and loyalty.
Text
Text
Text support provides on the go solutions
Chat
Chat
Supporting across different countries on your phone, delivering real-time assistance, quick query resolution, personalized customer interactions over various chat applications, tools
Email support provides a convenient channel for customers to seek assistance, enables efficient issue resolution.
